Terms and Conditions

Terms and Conditions (T&C)

RAIV means of Transportation service brokers maintains the http://raiv.ae Website ("Site").

"Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE"

"The displayed price and currency at the checkout page, will be same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency"

“United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.

"Visa and Master Card and which (AED) will be accepted for payment"

"We will not trade with or provide any services to OFAC and sanctioned countries"

"Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website"

"Cardholder must retain a copy of transaction recordsand Merchant policies and rules"

"User is responsible for maintaining the confidentiality of his account"

Privacy Policy (PP)

All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties

https://www.raiv.ae/ will not pass any debit/credit card details to third parties

https://www.raiv.ae/ takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (www.raiv.ae) cannot guarantee the security of any information that is disclosed online

The https://www.raiv.ae/ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted

Cookie Policy

Cookies are small bits of data cached in a user's browser. https://www.raiv.ae utilizes cookies to determine whether or not you have visited the home page in the past. However no other user information is gathered

Payment Confirmation

Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt.

Cancellation Policy

Customer can cancel their policy with proper documents; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.

Pricing and Description

Inclusion is mandatory, should be mentioned while the website is being reviewed. Or you may provide us a letter with the services pricing/ quotes. To be printed on your company letterhead, signed and stamped by the authorized signatory

Contact Us

Name of the Company: Raiv means of transportation service brokers
P.O Box and: Nill
Complete office address area (Office No/ Warehouse/ Shop, etc...): Garhoud- Deira Dubai, United Arab Emirates